I’ve just heard from Madan Rao that
Knowledge Management: Tools and Techniques has been published by Reed Elsevier. Madan requested a chapter from me on social network analysis when I met him at InfoWorld in the spring of 2003. I submitted my chapter over a year ago and had almost forgotten about it (except I [...]

Reading blogs about blogging by people who are reading blogs about blogging can be a very dizzying exercise. I’m looking for golden nuggets to share with a client as as work suggestions for augmenting personal and organizational networks. Most of the really good stuff happened live at the “Social Tools for the Enterprise” KM Cluster [...]

Who is this demon who sits on my shoulder, 24 hours before a deadline? Reading a summary of the KMCluster London Symposium on Social Tools for the Enterprise, sent to me by Bill Ives, reminded me that looking up Stowe Boyd was on my list. I need to confer with him about material of his [...]

I’m finishing up a 35,000-word Report for the Ark Group on social networks and knowledge management. It’s a sense-making quilt I’m working on, as I take the threads, ideas, and frameworks I’ve developed or found over the past three years and organize them into a set of Parts and Sections that I hope will help [...]

Just had a note from Dave DeLong yesterday. Lost Knowledge: Confronting the Threat of an Aging Workforce is out, it’s available from the usual sources. My glowing review will be published in the October issue of Knowledge Management Magazine. Dave does a bang up job talking about the basic issues of knowledge retention, has great [...]