Webinar — Leadership Learning Community (January 2013)

Many nonprofits and foundations have been using social network analysis (SNA) and organizational network analysis (ONA) techniques in program assessment, planning, and measurement. This webinar reviews a number of techniques that are being used and the ways that the results of network analysis are informing and supporting the ways that nonprofits are leveraging networks to achieve greater good by creating, facilitating, and weaving networks.

Network Analysis (SNA/ONA) Methods for Assessment & Measurement

Self-paced Online Tutorial

Organizational Network Analysis
Hosted by Information Architected University.

This four-hour self-paced tutorial is designed for people who want to learn the basic techniques and tools for conducting Organizational Network Analysis (ONA) projects.

Books and Reports

Net Work: A Practical Guide to Creating and Sustaining Networks at Work and
in the World

Elsevier Butterworth Heinemann, 2007

The Social-Network toolkit: Building Organisational Performance Through Collaborative Communities
Ark Group, 2005
Copies available from the author.

Contributed the chapter, “Social Network Analysis in the KM Toolkit” in Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions, edited by Madanmohan Rao, Elsevier Butterworth-Heinemann 2004.

Contributed the chapter, “Running Successful Software Collaboration Pilots,” in Knowledge Management in Practice: Connections and Context,” edited by T. Kanti Srikantaiah and Michael E.D. Koenig
ASIST Monograph Series, 2008


(Free Downloads)

Creating Networks at the Defense Intelligence with Adrian Wolfberg, KM Review, Volume 9, Issue 1 (March/April 2006). Case study of development of knowledge network at the DIA including using organizational network analysis metrics to match people for mentoring.

Expanding the Field of Vision,” with Rob Cross and Vic Gulas, The Learning Organization Volume 12 Number 6 2005. Case study of social network analysis and organizational development at MWH Global.

Masterclass: Social-network Analysis,”Four-part series in Inside
 magazine, June 2005 through October 2005. Each part covers a critical aspect of designing, managing, interpreting, and following up on a network analysis project.

KM and the Social Network,” Knowledge Management Magazine, May 2003. Description of social network analysis methods and case studies from actual practice.

The Camelot of Collaboration.” Knowledge Management Magazine. Ark Group, London UK, October 2001. Before knowledge management, there was a company in which a collaboration technology transformed how its employees worked in a way that today’s CKOs can only dream of.

Knowledge Management: The Collaboration Thread,” Bulletin of the American Society for Information Science and Technology (ASIST), August/September 2002