Patti Anklam
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March 22, 2008 by Patti

Explaining Collective Intelligence – Haiku may be the only way to go

I’ve been pondering a recent McAfee post, “Explaining my Fondness for Explicit Content” and have blogged on this in TheAppGap, but I was so tickled by his references to definitions by Kim Rachmeler on the topic of “collective intelligence:

  • The network knows what the nodes do not
  • The nodes know nothing. The nodes know all. Both are true.

These resonated with me partly because my view of the three eras of knowledge management (I will not use the vogue-ish 1.0, 2.0 terminology), I say that:

  • in the first era, knowledge was considered to be in documents (artifacts)
  • in the second era, it was acknowledged that knowledge is in people
  • in this third era, knowledge is in the network

Kim’ statements above are a much more elegant and thought-provoking way of stating the third.

Meanwhile, Nancy White has posted on Haiku as Conference Capture one of the Haikus blogged by praxis101 at the recent SXSW:

 

Your social footprint.
Or your ghost on the network.
You have to choose one

If you go and read the McAfee article referenced above, you’ll see that he makes the distinction between the explicit content (what we know we’ve written, tagged or linked) and the implicit content on the web, which he describes as “fingerprints.” There must be a haiku there somewhere.

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January 28, 2007 by Patti

Sensemaking Events – Collective Intelligence and Storytelling

There are two very exciting events coming up shortly that offer both insights and practicality to the the business of relatedness and sensemaking.

The next Value Network Cluster – which I have to miss, it being 3,000 miles away — is a Collective Intelligence Network Summit hosted at Pepperdine University in Los Angeles. This event provides a terrific line-up of speakers, including Stephen Buckley from MIT’s Center for Collective Intelligence, Harald Katzmair from FAS.research (which has some awesome tools for network analysis), LaVeta Gibbs of Cisco, who is brining value network thinking into Cisco’s customer service operations, and Jeanne Holm from Nasa’s jet propulsion laboratory. This is one I’m really sad to miss.

Closing to home, Shawn Callahan of anecdote will be giving full-day workshops on Narrative Techniques for Business in Boston on March 29. I’m looking forward to seeing Shawn again. He is a Cynefin (aka Cognitive Edge) practitioner who has been applying the Cynefin narrative and sensemaking techniques in the anedcote consulting practice in Australia.

I hope many Boston/East Coast colleagues will be able to attend the narrative training. If you sign up, tell them you read about it in my blog.

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